AccessOne

AccessOne is a leading provider of patient payment options designed to help you manage your healthcare costs. Our payment plans are designed to take the financial fear out of healthcare, helping you get the medical care you need, when you need it.

We partner with hospitals to offer 0%-interest and flexible low-interest patient loans that are tailored to your health and financial situation. We’ll help you find the very best solution to meet your needs. Our customized payment options offer the following benefits:

• Manageable monthly payments
• No credit reporting
• No application, annual or hidden fees
• Easy payment methods: online, phone, check, auto-pay
• Allows you to combine all bills from the health system where you had services into a single monthly payment for you and your family members

AccessOne can help you manage your medical bills by offering easy ways for you to pay large medical bills by making smaller monthly payments. If necessary, you can easily add new charges from your medical provider or charges from other family members to your payment plan. Your amount due each month is based on the total balance remaining on your account.

Once your AccessOne account has been activated and we have confirmed your self-pay balance with your medical provider, we will begin sending you a monthly statement showing your balance and payment options. You will begin making monthly payments directly on your AccessOne account. Setting up auto-pay is an easy way to ensure your bills remain current.

No. We provide a monthly payment plan for your medical bills and eliminate all the negative features typically associated with a traditional credit card. Everyone is accepted into our program regardless of your credit score, we do not credit report your activity, we offer flexible payment plans with 0% or low interest rates.

You can sign up for an AccessOne account online here here.

You will need your medical provider’s statement showing the providers’ account numbers, balance, and facility information.

Your Activation priority number is the 10-digit number found in the top right corner of the letter you received from AccessOne.

You can activate your account in the Patient Portal by clicking on “Activate Your Account”. You will need to enter your Priority Number, Last Name, and date of birth. Then, accept our Terms and Conditions and your account will be activated.

• Online - you can make payments online using a checking account, debit card, or HSA/FSA card, via the Patient Portal, by signing into your account and clicking “Make A Payment”, or you can set up "Auto-Pay" that automatically withdraw from your chosen account on a specific date. Online

• Quick Pay - if you want to make a payment without logging into your account, you can use our quick pay function. Quick Pay

• Mail - you can also mail in a check or money order to the address on your statement. The bottom portion of your statement can be used as a remit slip and, along with your payment, entered into the provided envelope enclosed with your mailed statement.

Once your account is activated no other action is required until you receive your first statement. Depending on your medical provider, you can either add new balances by contacting AccessOne with your new provider account numbers, or by calling your provider and requesting that they send your new balance to your AccessOne account number.

If you have an account with us, but need online access, create an online account here. Please have your account number and email address on hand. You will need to confirm your last name and date of birth, and create a password. You can then log into your account in the Patient Portal , using either your email address and password or your AccessOne account number and password.

From the Patient Portal, go to Account Holder Login section. There will be a space to enter your account number (or email address) and password. Underneath will be an option that says “Forgot Password”. You will need to enter your AccessOne account number and email address. This email address must match what is already on file for your email address. We will email you instructions to reset your password.

Log into your online account Login and click on ‘Setup Alerts’. You can select to have an email and/or text message sent to you, once you have agreed to the email and text terms and conditions. From a mobile device log into your account and click on the ‘menu’ drop down icon which appear as three horizontal lines.

Depending on your provider, you may be able to call the Patient Advocate Center to have new charges added. You will need your medical provider’s statement showing the provider account number, balance, and facility information. You can add balances from anyone in your family.

Information about your specific plan options will be presented during the enrollment process. After you enroll, your specific payment amount will appear on your first statement. You can pay any amount above the minimum payment shown, up to the total balance. You can always add new charges from your medical provider, as well as consolidate charges from your family, into your existing balance. As your balance changes, the minimum amount due will adjust accordingly. This information can also be viewed if you log into your online account here and select ‘Make a Payment’.

Your balance and your interest rate will be listed top center of your statement, as well as on the remit coupon. It can also be viewed on the home page of your online account Login.

Yes.

Log into your online account Login and click ‘Payment History’.

Log into your online account Login and click on ‘Tax Summary’. After entering your date range, you can choose to ‘View Report’ or you can print your information.

Yes. Login via the Patient Portal and enter your HSA card or HSA bank information.

If you disagree with your balance or adjustments made to your account, please contact our Patient Advocate Center or send a detailed letter to our correspondence address.

Please find our correspondence address on your statement.